Privacy policy

   Personal data

You can browse trough this web site without providing any personal data. Only general information about your visit such as your IP address, access date & time and tracking history can be visible to us and will be saved on our server. This data is only used for the analytical purpose as it helps us maintain our online shop's assortment. This data doesn't make it possible to track you personally anyhow.

Personal data should only be provided when you place an order, register as a new customer, sign up for our newsletters and shop and product reviews and explicitly provide this information. We strictly follow the regulations of the Federal Data Protection Act and German Teleservices Act. Your personal data will only be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment, as well as and Newsletters if you signed up for such. We only provide some necessary personal data to the shipping agent and payment provider, which is required to make the online order payment and shipping to you possible. 

After your order is complete and the payment is executed, your personal data will be securely saved for the tax and legal custody period and then deleted.  Your personal data won't be disclosed to third parties and won't be used for advertising or market research purposes unless you explicitly opted for it.  


You can subscribe to our newsletter by clicking the newsletter button on our homepage, while registering as a customer or if you already have an existing account under the menu item "Newsletter Subscriptions" in “My Account". If you have signed up for the newsletter, your e-mail address will be used for promotional purposes until you sign out of the newsletter. To sign-up, go to the menu item “Newsletter Subscription” in "My Account" or send an E-Mmail to

   Information right, Managing your personal data

According to the Federal Data Protection Act you have the right to access your stored information freely, the right to correct, block or delete this data. Using your email address and password you can access your personal data and edit them at any time. If you have forgotten your password, please click on the link "Forgot your password" on the login page. This link will take you to an online form where you fill in your email address which you used for signing up for You will be sent a new password to that email address.

If you want to block or delete your customer data, please inform us via email to or a letter to our Address: Sägewerkstrasse 12, 83416 Saaldorf-Surheim, Germany.

   Data security

We secure this web site and other systems by numerous technical and organizational means against loss, infringement, access, processing or changing by third parties. You can enter your customer area "My Account" only with your personal e-mail address and password. We advise you to keep this data safe und inaccessible for others and close your browser as soon as you finished your visit to our web site, especially if you use a PC in a public place or share it with other users.

We would like to point out that the transfer of data on the internet (eg e-mail) may have security holes. A complete protection of data against access by third parties is not possible. We assume no liability for damages caused by such security holes.

   Using SSL security technology

In "My Account" and by order checkout, uses the Secure Socket Layer technology (SSL) and combines it with a 256-bit encryption to transfer data. When registering as a new customer, signing in to your existing account or finalizing your order, your personal data such as email address, password, name, address, telephone number and payment information will be transferred to our server as an encrypted code which can’t be read by third parties.

Your credit card information or online banking access information won't be saved by us, because you provide such information on the web site of the corresponding payment agent. 

SSL technology is also being used in online banking. It offers maximum security and is supported by most browsers. The payment methods provided by are also secured by SSL technology.

   Use of Cookies

In order to make our website more attractive and easy to use as well as to make some features and functions (such as My Cart) available, we use so called Cookies on different pages. Cookies are small text data that is saved on your computer for a definite time. Some of the Cookies we use will be automatically deleted as you close the web browser (so called Session Cookies). Other Cookies will be saved on your computer for a longer period and will be used by us to identify your browser (user) by your next visit (Persistent Cookies).You can change the settings of your browser, to be always informed about use of Cookies on different pages and accept or decline Cookies in different situations as well to reject the use of Cookies in general. Please be aware that we cannot provide a full service to you, and some of the features and functions of this web site can be limited or unavailable,if you disable the cookie function on your web browser so we advise you to maintain the same.

   Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer, to analyze the use of the website through you. The information generated by the cookie about your use of this site are usually transmitted to a Google server in the USA and stored there. In case of activation of the IP anonymisation on this website, your IP address will be shortened or encrypted within member states of the European Union. Only in some cases the full IP address is sent to a Google server in the USA where it is shortened. On behalf of the site owner Google uses this information to analyze your use of the website, compiling reports on website activity and to yield other services related with website and internet activity. The IP address transmitted by Google Analytics from your browser will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings in your browser. However, deactivating or rejecting cookies will limit your use of, since cookies are necessary for a full display of the website.

They can also prevent the detection of your data (incl. your IP address). Allyou need is a simple Browser-Plugin, which you can download and install here:

   Use and analysis of alias visitor profiles

At this website we use Social-Sharing und web analytics tool AddThis, which gathers and saves visitor information and created alias visitor profiles. These pseudonym visitor profiles are being used for analytical purposes only to track the visitor sources and activity and thus to improve our website and assortment. For this reason, some Cookies can be applied. There are small text files, which will be saved on the computer of the web visitor for a certain period of time in order to make the visitor recognition by his further visits on our web site possible. These pseudonym visitor profiles won’t be directly or indirectly related or linked to any personal data without prior written confirmation of a person. More about the privacy policy of AddThis you can read here.

   Facebook Social Plugins 

This web site uses Social Plugin of social network (“Plugin”), which belongs to and is managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The Plugin is identified with a Facebook Logo or a text „Facebook Social Plugin”.

When you open a web page, where such Plugin is embedded, your browser can establish an automatic connection with Facebook server. If you are logged in with Facebook, Facebook will register and save information about your visit of our web site. If you decide to use one of the Plugin functions, for instance click on the „Like“ button or post a comment, the corresponding information will be transmitted from your browser to Facebook, where it will be saved.

More information about personal data protection, purpose and extent of data gathering and its further use and processing by Facebook as well as your corresponding rights please find on Privacy policy of Facebook. If you want to prevent Facebook from gathering information about your visit to our web site, make sure you are logged out from your Facebook account before browsing our web site. If you want to prohibit Facebook from data gathering in the long term, you can generally deactivate Facebook Social-Plugins by downloading a special add-on (for instance Facebook-Blocker).